The Digital Front Door: Key Takeaways from HCIC 2018

Posted by Brad Veach on Thursday, November 15, 2018

The 22nd Annual Healthcare Internet Conference (HCIC) took place last week in Scottsdale, Arizona, and we had the pleasure to not only attend, but participate as a speaker alongside our partners from The Iowa Clinic. From conversations with hospital and health system leadership to the question and answer session at our own speaking engagement, we left the event with a very clear lens of how technology is rapidly transforming our industry. Here are our top five key takeaways: 

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What does digital care coordination mean for health plans? (video)

Posted by Carolyn Edwards on Thursday, November 8, 2018

Health plans today face a variety of obstacles and challenges, including the ability to connect with providers, close gaps in care, offer self-service options to members, and promote behavior change.

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What We’re Reading: October Edition

Posted by Carolyn Edwards on Wednesday, October 31, 2018

If we’ve learned anything from the news this month, it’s that November is definitely coming. Politics have dominated the news cycle, including a report released by the White House itself on The Opportunity Costs of Socialism, and it’s safe to say there will only be more noise in the coming weeks. In the middle of all of the chatter, though, we did find a few good healthcare reads that paint a really interesting picture of where our industry is heading.

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Self-Scheduling Made Easy for Orthopedic Groups

Posted by Carolyn Edwards on Wednesday, October 24, 2018

It’s no surprise that patients today want the ability to schedule appointments online. When you consider all the other products that can be purchased and services that can be ordered and/or reserved online, it’s easy to see why consumers would want the same convenience for their healthcare.

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Why Hands-On Corporate Giving Matters

Posted by Carolyn Edwards on Friday, October 19, 2018

“To who much is given, much is expected.”

 It’s a small statement, but one that has a huge influence on the work we do here at MyHealthDirect, both in—and outside of—the office. It is a statement that has given life to our corporate giving program and is also the inspiration behind our ServeDirect program, which we proudly rolled out to employees in 2014.

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What We're Reading: September Edition

Posted by Carolyn Edwards on Wednesday, October 3, 2018

September was certainly a busy month for healthcare news—and not just because of the highly anticipated and awe-inspiring Apple Watch updates. Some of the biggest players in the healthcare industry, including HCA and Cerner, have announced changes in leadership, and we’ve seen healthcare organizations from either end of the spectrum publish survey data and results that pose some interesting questions.

Here are a few stories from September we feel are worth sharing. Happy reading!

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Success Story: The Iowa Clinic Enables Patient Self-Scheduling with MyHealthDirect

Posted by Carolyn Edwards on Wednesday, September 19, 2018

Like many healthcare organizations today, The Iowa Clinic, which is the largest independent, physician-owned multi-specialty group in Central Iowa, was looking for a way to improve access to care for its patients. 

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Strengthening the Relationship Between Health Plans and Providers

Posted by Carolyn Edwards on Wednesday, August 15, 2018

The relationship between health plans and providers has long been complicated and somewhat fractured. In their dealings, both parties have struggled with various inefficiencies leading to compounding frustration over the years. One of the largest contributing factors to this frustration is how health plans manage referrals into provider offices—a process that traditionally relies on a cumbersome three-way call between the patient, provider, and health plan.

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