Key Takeaways from the AMGA IQL Conference

Posted by Carolyn Edwards on Tuesday, November 27, 2018

We recently attended the AMGA Institute of Quality Leadership (IQL) conference, which left usthinking about patient empowerment, collaboration, technology, and automation as it relates to our industry. This conference provided a clear snapshot of how data and technology influence the way consumers access and interact with the healthcare system, as well as the benefits and challenges that come with it. 

Here are our top takeaways from the event, gathered from the breakout sessions and our conversations with leaders from across the healthcare system.

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The Digital Front Door: Key Takeaways from HCIC 2018

Posted by Brad Veach on Thursday, November 15, 2018

The 22nd Annual Healthcare Internet Conference (HCIC) took place last week in Scottsdale, Arizona, and we had the pleasure to not only attend, but participate as a speaker alongside our partners from The Iowa Clinic. From conversations with hospital and health system leadership to the question and answer session at our own speaking engagement, we left the event with a very clear lens of how technology is rapidly transforming our industry. Here are our top five key takeaways: 

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Self-Scheduling Made Easy for Orthopedic Groups

Posted by Carolyn Edwards on Wednesday, October 24, 2018

It’s no surprise that patients today want the ability to schedule appointments online. When you consider all the other products that can be purchased and services that can be ordered and/or reserved online, it’s easy to see why consumers would want the same convenience for their healthcare.

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Success Story: The Iowa Clinic Enables Patient Self-Scheduling with MyHealthDirect

Posted by Carolyn Edwards on Wednesday, September 19, 2018

Like many healthcare organizations today, The Iowa Clinic, which is the largest independent, physician-owned multi-specialty group in Central Iowa, was looking for a way to improve access to care for its patients. 

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Millennials: The Driving Force for Healthcare Innovation

Posted by Carolyn Edwards on Wednesday, August 1, 2018

Our very own CEO, Tom Cox, recently caught up with the Nashville Business Journal about the changing landscape of consumer-driven healthcare. In this conversation, Cox called out millennials as one of the main forces shaping the technological innovation and progress we’ve seen in the industry thus far.

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The Big Picture of Patient Self-Scheduling

Posted by Brad Veach on Tuesday, January 23, 2018

For decades, most patients have made appointments by calling their physician’s office. But now that is all beginning to change. In the age of smartphones, where consumer-centric technology is ever-present, health systems are starting to adapt. Patient self-scheduling is on the rise. In fact, a recent study by Accenture estimates that 66% of US health systems will offer patient self-scheduling by the end of 2019. The primary reason? A better patient experience. For example, the same Accenture study also shows that 77 percent of patients think the ability to book, change or cancel appointments online is important. 

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