What our customers say

Posted by Brad Veach Tuesday, March 7, 2017

 

How long does it take your patients to get from a primary care physician to a specialist?

Many organizations don’t know. 

Patients, however, are fully aware of the frustration of being handed a slip of paper and told to schedule their own consult. 

As a true thought leader in patient experience, Humana has set a new standard of enterprise-wide patient access that addresses this very issue.

The above video demonstrates Humana’s commitment to innovation, and illustrates that the right approach to scheduling care not only cuts referral lead times in half, but also benefits the patient experience at every step along the care continuum. 

Download our latest case study which examines how referral lead times and referral management time are cut in half when coordinating care through a digitally connected network of providers.

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Topics: Health Plans, Care Coordination, Referral Management, Scheduling, Patient Access, Data Analytics, Video, Patient Experience, Lead Times, Provider Utilization, Quality

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